Loyalty Points

Customers can participate in the Titolo AG loyalty programme (herein-after referred to as “the loyalty programme”) and benefit from a range of promotions.

All rights pertaining to the loyalty card and the loyalty programme apply exclusively in relation to Titolo AG, Zurich.

Participants in the loyalty programme must be at least 16 years old. The loyalty points are personal and non-transferable.

Participation in the loyalty programme is subject to completion of the application form with the correct information, in either paper or electronic form. By submitting the completed application form, the participant agrees to these General Terms and Conditions.

Participants can collect loyalty points on all purchases in a Titolo store as well as online. Following purchase, loyalty points will be credited to the personal loyalty points account of the participant. 100 loyalty points will be earned per CHF 1/€ 1 spent.

Titolo AG will calculate the loyalty points total every twelve months. If the total is over 40.000 loyalty points, the participant will receive a shopping voucher for CHF 20 in exchange for the loyalty points. Participants domiciled outside of Switzerland will receive a shopping voucher for EUR 20 instead. Loyalty points converted into a shopping voucher will be subtracted from the balance of the loyalty points account, while any loyalty points exceeding the value required for conversion to a shopping voucher will remain on the loyalty points account. The shopping vouchers can be used against purchase in any Titolo store and the Titolo Webshop until the expiry date printed on them. The value of the article to be purchased must be higher than or equal to the value of the shopping voucher. No change will be given for purchases and the shopping voucher cannot be exchanged for a cash payment. Lost or stolen shopping vouchers cannot be replaced.

Participants can also take advantage of further special offers that Titolo AG will make available from time to time.

All loyalty points will be reset every 12 months respectively after the distribution of the vouchers for the year.

By participating in the loyalty programme, the participant allows Titolo AG, its affiliated companies and third parties involved in the operation of the loyalty programme to access, save and process personal data provided on the application form and data collected in relation to the use of the loyalty card for the purposes of market research and personalised advertising, both electronically and by post. This data will be treated strictly confidentially and will not be disclosed to third parties not involved in the operation of the loyalty programme.

The participant can terminate his or her participation in the loyalty programme at any time. For this purpose, it is sufficient to convey this desire to Titolo AG in writing. In this case, all information pertaining to the participant will be deleted. Any loyalty points acquired will be lost upon termination of the loyalty points account, and there is no entitlement to claim for compensation.

Titolo AG reserves the right to exclude participants from the loyalty programme (e.g. on the basis of evidence of misuse or fraud of any kind).

Titolo AG reserves the right to modify the terms of the loyalty programme and the General Terms and Conditions or to terminate the loyalty programme at any time and without prior notice.

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